Prepping for a Lifetime of Use
Before using your cookware for the first time:
Wash each piece (including detachable long handles) in a mixture of 1/2 cup of vinegar per gallon of warm soapy water. This will remove all traces of manufacturing oils and polishing compounds and help keep your cookware from staining during use.
Rinse cookware in clear, warm water and dry thoroughly with a clean, soft towel.
You're ready for a lifetime of healthy cooking!
See More Tips and Frequently Asked Questions Below
General Cooking & "How To"
Forming the Water Seal
• For the best results, fill each pan to at least two-thirds capacity with the food you are preparing.
• It is important to use the proper size cookware for the amount of food you are cooking and to use the cover designed to fit each specific piece of cookware.
• Add liquid only as stated in your Lifetime® Cookware instructions or recipe.
• Begin cooking on medium heat, and then reduce to low.
• If the pan/lid is “sputtering,” you are likely using too high of heat or too much food/liquid in your pan.
Obtaining/Maintaining Low Heat on Your Range
• Sometimes, the setting on a range can be too hot/hotter than the medium & low heat needed to maintain the proper water seal. Try turning the heat down.
• If the heat is still too high, you may need to use a "flame tamer" under the cookware when cooking. You can purchase a flame tamer at your local hardware store, big box, discount store, or online.
Using Your Cookware in the Oven
• Your cookware can be used in the oven at temperatures up to 350°F/177°C.
• It is recommended that handles be removed when cooking in the oven. Using the broiler unit or high heat will damage your handles and knobs.
• Before placing your cookware in the oven, place the oven rack In the lowest possible position to provide even heat circulation.
• Be sure the oven is preheated to the desired temperature. Do not place cookware in the oven while it is preheating or under the broiler.
Using the Right Utensils
• It is recommended that you use plastic, rubber, wooden or smooth-edged metal kitchen tools with your cookware.
• Avoid hitting metal kitchen tools against the rim of utensils, and do not cut or chop food on the stainless-steel surface with a knife or other sharp-edged tool.
Tips for Using Salt
• Although stainless steel is very durable, it is not indestructible. Pitting may result if undissolved salt is allowed to remain in the bottom of a pan.
• Pitting appears as whiteish spots inside the cookware. These do not affect the performance or usefulness of the pan, nor are they a failure in the metal.
• To prevent pitting, salt should always be added to boiling liquid and then stirred to dissolve the salt completely.
• Also, do not allow acidic foods or foods that have been seasoned to remain in your pans or on your utensils for long periods. Clean them as soon as they have cooled.
Using Your Salad Cutter
• Each cutting cone was designed for different cuts and slices, helping you prep everything from shredded cheese to thin-cut French fries, from minced garlic to lemon zest, from waffle-cut zucchini to the perfect pile of apple strings.
• Watch this helpful video to show each cone's unique benefits and capabilities.
Frying an Egg
• If you wish to avoid oil, preheat your skillet to medium-low for several minutes. Add two tablespoons of water and immediately add your eggs. Sprinkle the tops of the eggs with the seasoning of your choice and cover. Reduce heat to low and cook until done to taste. It will take approximately 2 minutes for an egg firmly set with a soft yolk and 6 minutes for the yolk to be firm.
• To cook with fat or oil, preheat the skillet over medium for 1 minute and then add 1 tablespoon of butter or oil. When butter bubbles, lift the skillet and swirl to coat the cooking surface. Return pan to medium heat. When the butter bubbles again, put your eggs into the skillet. Cook for 2 to 3 minutes until the egg white is no longer translucent. If desired, use a spatula to turn it over and cook the egg for an additional 1 minute.
General Care & Cleaning Tips
• To maintain the attractive appearance and cooking efficiency of your cookware, cleaning it after each use is important. Food films left on the cooking surface will cause the cookware to discolor when heated.
• Always allow cookware to cool completely before cleaning.
• NEVER use abrasive cleaners and scouring pads, oven cleaners, or cleaners containing chlorine bleach.
• Remove the detachable long handles. Use warm soapy water with a sponge, dishcloth, nylon net, or plastic pad.
• Rinse thoroughly with clear warm water and dry immediately to avoid water spots.
Using the Dishwasher
• While handwashing is recommended for best results, for dishwasher use, remove the detachable long handles to allow extra room in the dishwasher. Use a chlorine-free detergent with a rinse agent to help prevent spotting.
• To prevent scratching, carefully place the cookware onto the dishwasher rack so it does not touch other objects/dishes.
• The dishwasher will not remove heat or food stains. If the cookware has stains, use a non-abrasive cleaner.
• Note: Handles may become discolored from dishwasher detergents.
Removing Stuck Food
• In the event of burned-on or dried-on foods, let the cookware cool completely, then fill part way with cool water and bring to a boil over medium heat. When food particles loosen, allow pan to cool and clean as recommended.
• Note: Sticking is usually caused by cooking with heat that is too high or from improper cleaning.
• Lifetime® Cookware is designed to cook on lower temperature settings; high heat is not required. High heat will cause moisture to be driven out of the vessel, preventing the water seal from forming, and resulting in food shrinkage, sticking, or burning.
• Higher heat should be used only when necessary, such as boiling liquid.
• For those with an electric range, please keep in mind that these types of burners can retain heat longer, so it may be necessary to remove the pan until vapor subsides.
Preventing/Removing Accumulated Grease
• If grease or residue has built up on your cookware, simply rinse the vessel with warm tap water, leaving only a few drops. Sprinkle a small amount of non-abrasive cleanser onto or inside your cookware to make a paste-like mixture.
• Using a dry paper towel, rub in a circular motion. Rinse well in hot soapy water to remove all cleanser and dry with a clean towel.
• Note: Dirt or grease residue left on stove burners can burn onto the bottom of your cookware; be sure to check and/or clean your cooking surface. Placing dirty cookware pieces inside one another before washing will cause food particles or grease to collect on the inside or outside of the cookware. Make sure all pieces are clean before being stacked together.
How Can I Prevent or Remove Water Spots?
Various water conditions can cause spotting. High iron content in water may even cause the cookware to take on a discolored or rust-like appearance. To prevent water spots from forming, rinse each pan thoroughly with clear, warm water and dry immediately.
If spots have formed:
• Remove detachable long handles.
• Using warm soapy water, scrub gently with a sponge, dishcloth, nylon net, or plastic pad.
• Do not use harsh scouring powders, cleaners that contain chlorine bleach, or abrasive scrubbing pads, as they will harm the stainless steel.
• If you use a dishwasher, add a rinse agent to minimize spotting.
What is the Best Way to Polish/Clean the Bottom Exterior of My Cookware?
If cookware pieces are one of the last items you wash, the water can leave sediments on your cookware which, over time, burn onto the cookware.
• Rinse your cookware in warm water, leaving a few drops of water.
• Sprinkle in a small amount of non-abrasive cleanser to make a paste-like mixture.
• Using a damp soft cloth or sponge, rub in a circular motion around the cookware exterior.
• Rinse well in hot soapy water to remove all cleanser and dry with clean towel.
• Note: Never use an abrasive cleaner on the outside finish.
How Can I Remove a Cover That Seems to be “Stuck” on My Cookware?
• After cooking, the cookware may have a tight water seal which will lock the cover onto the cookware and make it difficult to remove.
• If this happens, add a few drops of water to the area where the cover meets the cookware, and reheat the cookware on low heat until the cover loosens enough to rotate and remove easily.
How Do I Address Gold or Blue Discolorations?
• The bottom or the inside of one of your pieces of cookware may turn gold or blue at some point. Don't panic - this change in appearance only means that high heat has been used for an excessive amount of time.
• You can scorch anything, even Lifetime® Cookware, simply by using high heat. Remember, you haven't hurt the cookware. It is still sanitary and will cook efficiently and safely.
• Please note: It is never necessary to set your burner to the highest heat, even when boiling water.
Why Does it Look Like There Is a White Film on My Cookware?
• Sometimes, a slight residue may remain on the cookware after cooking and cleaning. This will appear as a white film, primarily sodium cooked out of foods or calcium deposits that the dishwasher may not remove.
• To remove, rinse the pan with warm tap water, leaving only a few drops. Sprinkle a small amount of non-abrasive cleanser to make a paste-like mixture. Using a dry paper towel, rub in a circular motion. Rinse well in hot soapy water to remove all cleanser and dry with a clean towel.
What Are the White Spots on the Interior of My Cookware?
• Undissolved salt and/or acidic foods left to sit in your cookware can cause white spots, referred to as “pitting”. This will not affect the cooking performance of the cookware and is not considered a product failure.
• To prevent pitting, salts should be added to the food after the cooking temperature is reached.
• When boiling water, add salt after it has reached its boiling point and keep stirring until it has dissolved.
What Do I Do About Scratches?
• Lifetime® Cookware is made to be used, not pampered! You may use anything on the inside bottom of your cookware, even a mixer. You will scratch it, but you will not hurt the cooking ability of the cookware.
• If food particles remain on the inside of the cookware, simply rinse the utensil with warm tap water and drain excess water, leaving only a few drops. Sprinkle a small amount of non-abrasive cleanser to make a paste-like mixture. Using a dry paper towel, rub in a circular motion. Rinse well in hot soapy water to remove all cleanser and dry with a clean towel.
• To keep the cookware attractive on the outside, never use an abrasive on the outside finish.
Why Do My Handles or Knobs Look Dull?
• This can occur when the cookware is used at very high heat. Always begin cooking over medium heat, and then reduce to low for the remainder of the cooking period.
• Make sure you are using a chlorine-free detergent when cleaning your cookware. Using certain cleansers, especially in the dishwasher, can also cause the finish to become dull.
Need Replacement Parts?
Replacement parts are available for a nominal charge
through one of these methods:
Order online using a major credit card via a secure order site.
Download a Handle and Knob Replacement Form (requires Adobe Acrobat Reader) and mail the completed form with your check or credit card information.
Call Customer Service at 262-626-2121 between 8:00 AM and 3:30 PM (Central Time) to order using a major credit card.
International customers, please contact your local distributor for service.
Need to Talk to Customer Service?
8:00 a.m. – 3:30 p.m. CST
Monday thru Friday, excluding Holidays
Division of Regal Ware, Inc.
Attn: Service Department
1100 Schmidt Road
West Bend, Wisconsin 53040
Contact our customer service team to determine if your product issue is covered under the Limited Warranty or for
other troubleshooting tips.